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ENVIRONMENT
The General Services Administration (GSA) National Capital Region
(NCR) of the Public Buildings Service (PBS) consists of one
main office and 67 field sites. The field sites are distributed
throughout the Washington DC metropolitan area. There are around
1,100 users at the main site and 1,000 users distributed among
the field sites.
CHALLENGE
PBS has undertaken to improve the quality and timeliness of
customer service, and cost effectiveness to the taxpayer,
with the implementation of state-of-the-art Computer Integrated
Facilities Management (CIFM) Information Technology (IT).
Program’s major project is the Spatial Data Integrity
Project (SDI). The project establishes baseline capabilities
for CIFM use within the regions and captures newly verified
building measurement and space assignment data for use in
an automated system to the benefit of the business and our
customers.
In response to the lack of confidence in PBS spatial data
due to inaccuracy and inconsistency, and to build an accurate
spatial data inventory in a computer aided facility management
(CAFM) system, the design and development of the Spatial Data
Integrity (SDI) application was initiated by PBS.
The customer identified a need for a database with Web interface
for the different GSA Regions to keep record of progress and
quality of the PBS space re-measurement process and its cost,
as well as the ability to generate reports according to the
criteria selected by a customer .
SOLUTION
In 2001, the 3HT Web Application team developed a robust application
with a web front end where regions can input their own information
in compliance with national GSA standards for SDI data management,
and generate reports.
The application provides the information on the re-measurement
process, broken by building, divided into four sections:
- Revenue change after re-measurement,
- Re-measurement cost,
- Space re-measurement,
- Contacts.
Each section has its flexible technical functionality, and
allows for users' input, as well as automatically calculated
data to provide users with up-to-date information on the progress
of the on-going re-measurement process.
The application is user-friendly, has robust searching capabilities
and complete Users information, which allows the customer
to find a particular piece of information they need, with
minimum time spent.
The SDI application also features an easy to use reporting
capability, implemented in MS Excel, allowing users to get
the report in the format that best suits their needs, and
the most convenient for them to work with.
As the system's quality signature, there are certain Functional
Capabilities, such as:
- As a robust security feature, for each region, there are
separate User and Admin roles: only users within the same
region can edit that region Building Info. Users can view
regional reports only, while administrators can view all
reports. That allows for an uninterrupted workflow, and
assures users that the important information is channeled
the way the users want.
- Search function is sorted by Building Number, and by
Building name, allowing for maximum flexibility.
- Building Information screen provides users with the capability
to edit the data on Revenue re-measurement cost, space Re-measurement,
and building Contacts, to reflect the changes.
- Report function allows generation of a number of types
of the report, related to the Building re-measurement process.
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