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Client: GSA ; Public Buildings Service (PBS); National Capital Region (NCR)
Title: Computerized Maintenance Management System (CMMS) helps GSA NCR improve the availability and performance of revenue-generating assets while decreasing operating costs. (PDF) |
Key Benefits
The Computerized Maintenance Management System (CMMS) streamlines asset management and real property facilities management needs in hundreds of federal buildings throughout the GSA Public Buildings Service (PBS), National Capital Region (NCR).
CMMS stores and maintains data about NCR’s facilities, assets and inventory. The information is used to help schedule maintenance work, track equipment status, manage inventory, resources, and analyze costs. The system can automate repetitive processes, such as preventive maintenance, periodic inspections or reordering inventory items.
CMMS maximizes the lifetime value of NCR’s strategic assets and closely aligns them with business goals to:
- Increase return on assets
- Decrease costs
- Increase productivity
- Improve asset-related decision-making
- Improve asset service delivery
- Improve regulatory compliance
- Increase business responsiveness
- Lower total cost of ownership
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CHALLENGE
GSA National Capital Region (NCR) Public Building Services (PBS) needed a method to control the planning of all tasks involved in maintaining hundreds of NCR buildings. The information needed included work order tracking, preventive maintenance, asset management and inventory control.
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Work order tracking -- Scheduling jobs, assigning personnel, reserving materials, recording costs and tracking information such as the cause of a problem, downtime and recommendations for future action.
Preventive maintenance -- Tracking preventive maintenance inspections, check-lists and automatic scheduling based upon events, such as meter readings.
Asset management -- Recording data about equipment and property, including specifications, warranty information, service contracts, spare parts, purchase date and expected lifetime.
Inventory control -- Managing spare parts and tools, purchasing and tracking shipment receipts, and taking inventory. |
3H SOLUTION
The Computer Maintenance Management System (CMMS) implemented by 3H is based upon IBM’s Maximo. This CMMS application is handling data for work orders, equipment, labor and tool costs. Other information gathered is supporting GSA’s effort to reduce energy costs in compliance with Federal regulations. Status reports and statistics from the database assist NCR real property management in business decision-making.
The custom-built service-oriented architecture (SOA) is based on J2EE technology, an Oracle database, and web services. The 3H solution connects to GSA projects, financial systems, mobile systems through an enterprise application interface (EAI) database, and web services interface. GSA and its client agencies can access these services through web browsers on PCS or mobile devices, such as Smart Phones, Blackberries, and PDAs. Enhancements are made on a continuous basis.
RESULTS
CMMS helps improve the availability and performance of revenue-generating assets while decreasing operating costs, and without increasing safety issues. Valuable information about NCR’s maintenance functions is now stored.
This information helps maintenance workers do their jobs more effectively and helps management make informed decisions. For example, having the ability to calculate the cost of maintenance for each piece of equipment used in the organization leads to better resource allocation. The information may also be useful when dealing with third parties and as evidence that proper safety maintenance has been performed.
3H’s CMMS solution streamlines asset management for hundreds of federal buildings in the National Capital Region. CMMS business tools help NCR PBS manage building systems—electrical, plumbing, and mechanical—throughout every phase of a building’s life cycle from planning and construction to operations and maintenance to disposal.
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CMMS